This Refund Policy (“Policy”) governs the terms and conditions related to refunds for the Scan Menu Connect service (“the Service”) provided by Nexspan Technologies Pvt Ltd.

1. Refund Eligibility

• We offer refunds solely for purchases made directly through Nexspan Technologies Pvt Ltd. Refunds are available within 7 days from the date of purchase.

2. Circumstances for Refunds

• Refunds are applicable under the following circumstances:
  • Technical issues preventing the proper functioning of the Service, which our support team cannot resolve within a reasonable time.
  • Dissatisfaction with the Service’s functionalities, subject to a review of the claim.

3. Refund Process

• To request a refund, please contact our customer support team at mail : contact@scan-menu-connect.in. You will be required to provide proof of purchase and details regarding the reason for the refund request.

4. Non-Refundable Items

• Certain situations may not warrant a refund, including but not limited to:
  • Change of mind or subjective reasons.
  • Service misuse or violation of terms outlined in our Terms & Conditions.

5. Refund Resolution

• Once a refund request is received and approved, we will initiate the refund to the original method of payment within 7days. The processing time may vary based on payment providers and banks.

Contact Us

If you have any questions about these Terms, please contact us 

Contact mail: contact@scan-menu-connect.in , info@scan-menu-connect.in

Call us : +91 7639266104